Privacy Policy
Effective Date: June 18, 2026
SimpleSmart Soft ("we", "us", or "our") operates the TAP2TALK mobile application (the "App"). This Privacy Policy explains how we collect, use, process, and protect information when you use the App.
1. Information We Collect
Device and Account Information
- Device identifier - used to create and maintain an app account without manual registration.
- Firebase user ID - used to identify the app account and manage access to the service.
- Device model, operating system, app language, and country/region - used for app functionality, security, compatibility, and support.
Speech and Translation Data
- Microphone audio - processed to recognize speech during live translation.
- Recognized text and translation text - processed to provide translations.
- Recent translation context - sent with translation requests to improve translation quality.
We do not store your microphone audio or conversation text on our servers as permanent user content. These data are processed only as needed to provide speech recognition and translation features.
Approximate Location
- Approximate location - used to determine the user's country or region and suggest a suitable language.
Precise location is not requested by the App.
Purchase and Subscription Information
- Purchase history - subscription status, purchased minute packages, product identifiers, purchase dates, expiration dates, and remaining balance.
- Usage information - translation session duration and consumed minutes, used to manage subscription and package balances.
2. How We Use Your Information
- To provide live speech translation and subtitles.
- To recognize speech and translate finalized phrases.
- To suggest languages based on country or region.
- To authenticate the device and maintain app access.
- To manage Premium subscription access, free minutes, purchased packages, and usage balance.
- To protect the service from abuse and maintain security.
- To diagnose technical issues and improve app reliability.
3. Third-Party Services
The App may use the following third-party services:
- Firebase - authentication, cloud functions, backend data storage, and App Check/security.
- Google Play Billing - processing subscriptions and in-app purchases.
- Speech recognition providers - processing microphone audio to convert speech into text.
- Translation providers - processing text to provide translations.
Payment card details are processed by Google Play. We do not receive or store your payment card number or banking details.
4. Data Storage and Security
- Data is transmitted using encrypted connections.
- Purchase, subscription, package, account, and usage records may be stored securely to provide access to paid features.
- Audio and conversation text are processed for live translation and are not stored by us as permanent user content.
5. Permissions
- Microphone - required for live speech recognition and translation.
- Approximate location - used to suggest a suitable language based on country or region.
- Network access - required for authentication, translation, speech recognition, billing status, and backend communication.
6. Data Retention
- Purchase, subscription, package, account, and usage records are retained as long as needed to provide the service, restore access, prevent fraud, and comply with legal obligations.
- Microphone audio and conversation text are processed temporarily to provide live translation and are not stored by us as permanent user content.
7. Account and Data Deletion
The App currently creates an app account based on the device identifier and does not provide manual account registration. If you want to request deletion of data associated with your app account, contact us at support@simplesmartsoft.com.
Deleting the App does not automatically cancel active subscriptions. Subscriptions must be managed or canceled through Google Play.
8. Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@simplesmartsoft.com
Developer: SimpleSmart Soft